Parking
Parking at the University is limited however we are committed to helping provide cost-effective transport alternatives to cars whenever possible.
Guidance for registering and logging into the new parking portal
If you are experiencing issues with registering or logging in to make a parking application, please follow these steps:
- Registration:
- When registering for the portal, you must use your named email address. For example, t.test@surrey.ac.uk.
- Logging In:
- After registering, the system requires you to log in using your numerical sign-in address (e.g., to0001@surrey.ac.uk), which is the same email address you use to access your computer.
This process is in place due to Single Sign-On (SSO) requirements as advised by Parking Eye. If you continue to encounter issues, please contact MySurrey Help for further assistance.
How to find our car parks
To find out where to park on our campuses, please view the maps below:
Types of parking permit
Permits are allocated in accordance with the eligibility criteria, to ensure our limited spaces are allocated to those who need it most. The criteria prioritise Blue Badge holders, proven medical needs, caring and childcare commitments, work and course requirements, and access to public transport. Motorcycle users do not need to apply for a permit and are eligible to park in designated parking bays across both campuses.
We offer four types of parking permit:
How to apply for a permit
Please ensure that you have firstly read the information above to ensure that you are eligible for one of our permits.
You can also use the following guides to help you through the application process:
- Parkingeye Permit Application - PAYG - Guide- Option 1 (PDF)
- Parkingeye Permit Application - Accessible - PAYG - Guide-Option 1 (PDF)
- Parkingeye Permit Application - Pay Monthly - Guide -Option 2 (PDF)
- Parkingeye Permit Application - Accessible - Pay Monthly - Guide Option 2 (PDF)
- Parkingeye Permit Application - Staff-Students - Residents (PDF)
If you are not eligible your application will be declined, and you should use our pay and display car parks if you need to park on campus.
Electric vehicle charging
The University has an electric vehicle charging unit situated in the North car park, based on Stag Hill campus.
The Papillio 3 charging hub is available for staff and students to use, as well as visitors to the University. Anyone wishing to charge their vehicles will need to bring a charging cable.
Staff and students can get a discounted rate of 48p/kWh by setting up payment via the Fuuse app. You will also need to send your name and email address used to set up the Fuuse app to sustainability@surrey.ac.uk. It may take up to five working days to authorise use for the preferential rate.
You will eventually be able to charge without the app at the standard rate of 60p/kWh using a debit or credit card - launch to be confirmed.
The unit is operational 24 hours a day, but restrictions apply on weekdays between 5pm and 7pm during which the hub will provide limited charge.
Users are asked to only charge for 4 hours a day to allow others to charge. Penalties could be applied if users go beyond this time.
Any users of the hub who do not have a valid car parking permit will need to pay for parking via the RingGo app whilst charging.
It is recommended that you review the attached presentation for full details on how to use the charging hub. Any questions, please contact the Sustainability team.
BPA
The University of Surrey is a member of the British Parking Association.