Parking

Parking at the University is limited however we are committed to helping provide cost-effective transport alternatives to cars whenever possible.

Guidance for registering and logging into the new parking portal

If you are experiencing issues with registering or logging in to make a parking application, please follow these steps:

  1. Registration:
    • When registering for the portal, you must use your active University email address. For example, to0001@surrey.ac.uk.
  2. Logging In:
    • After registering, the system requires you to log in using your numerical sign-in address (e.g., to0001@surrey.ac.uk), which is the same email address you use to access your computer.

This process is in place due to Single Sign-On (SSO) requirements as advised by Parking Eye. If you continue to encounter issues, please contact MySurrey Help for further assistance.

How to find our car parks

To find out where to park on our campuses, please view the maps below:

Types of parking permit

Permits are allocated in accordance with the eligibility criteria, to ensure our limited spaces are allocated to those who need it most. The criteria prioritise Blue Badge holders, proven medical needs, caring and childcare commitments, work and course requirements, and access to public transport. Motorcycle users do not need to apply for a permit and are eligible to park in designated parking bays across both campuses.

We offer four types of parking permit:

Pay as you go (PAYG) permit

If you have a valid parking permit there are two payment options: daily and monthly. The daily parking rate is £2 per day. The monthly permit option is £29 per month. For those on campus for more than four days per week across the year, the monthly permit would be more cost effective. Those living in halls of residences and looking to park on campus must choose this option.

Pay as you go (PAYG) – accessible bays

You should apply for a PAYG accessible parking permit if you have been approved to do so by the Disability and Neuroinclusion team or the Cordell Health team. 

The application process is exactly the same as the normal PAYG permit the only difference is you apply for PAYG – accessible bays. Once your application has been approved you should top up your credit balance by using the add credit button. Your account will be automatically debited by £2 when the ANPR camera picks up your vehicle exiting the car park.

Applicants do not need to provide documentation directly to the Transport team, as the Disability and Neuroinclusion team will confirm eligibility. Once approved, you will be notified to collect your Purple Permit. This permit should be displayed similarly to a Blue Badge when using accessible bays on campus to avoid unnecessary parking fines

Student residents’ permit

If you live on campus, you need to apply for a student permit. With a student permit, you can park in the North and West car parks for £29 per month. If you are a student who resides on campus or in the GU1 or GU2 postcode areas, parking permits are limited and subject to strict eligibility criteria. Parking applications are reviewed based on the information provided by applicants.

Blue Badge holders

If you are already a Blue Badge holder you can register for a 12-month Blue Badge parking permit to park on both Stag Hill and Manor Park. You do not need to complete any other form of application, once this one has been completed, your permit will be active. 
 
Please note, once you’ve submitted your application, you may see a ‘Thank you’ screen that shows “This visit is valid for today only, you must re-register next time you enter the car park.” Please disregard this, you will be eligible for 12 months to park anywhere across both Stag Hill and Manor Park campuses. 

How to apply for a permit

Please ensure that you have firstly read the information above to ensure that you are eligible for one of our permits. 

You can also use the following guides to help you through the application process:

Submit an application online

All applications are assessed against the eligibility criteria. If you are not eligible your application will be declined. If your application is rejected, you may appeal by providing additional evidence. Without a valid permit, you must park in our pay and display car parks if you need to park on campus.

If your permit is approved, you will receive instructions on setting up payment through the permit system. Please note that your permit will only be valid once payment is completed; failure to set up payment will invalidate your permit.

Electric vehicle charging

The University has an electric vehicle charging unit situated in the North car park, based on Stag Hill campus. 

The Papillio 3 charging hub is available for staff and students to use, as well as visitors to the University. Anyone wishing to charge their vehicles will need to bring a charging cable. 

Staff and students can get a discounted rate of 48p/kWh by setting up payment via the Fuuse app. You will also need to send your name and email address used to set up the Fuuse app to sustainability@surrey.ac.uk. It may take up to five working days to authorise use for the preferential rate. 

You will eventually be able to charge without the app at the standard rate of 60p/kWh using a debit or credit card - launch to be confirmed. 

The unit is operational 24 hours a day, but restrictions apply on weekdays between 5pm and 7pm during which the hub will provide limited charge. 

Users are asked to only charge for 4 hours a day to allow others to charge. Penalties could be applied if users go beyond this time. 

Any users of the hub who do not have a valid car parking permit will need to pay for parking via the RingGo app whilst charging. 

It is recommended that you review the attached presentation for full details on how to use the charging hub. Any questions, please contact the Sustainability team. 

BPA

The University of Surrey is a member of the British Parking Association.

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