Student feedback

It is important to us that we receive your feedback on a range of experiences that you have while studying here. There are several ways that you can give feedback, including surveys, through the Students’ Union and by talking to University staff. 

Five ways to provide feedback

Providing your feedback helps us to work together to create the best possible study experience and student community at Surrey – both now and for the future. 

We can’t promise that every piece of feedback will lead to change. Not every proposed change will work for all students. We have a responsibility to be fair to all and sometimes the requirements of other stakeholders, such as our professional statutory and regulatory bodies for our accredited degrees, will need to be considered.

However, we promise that we will always listen to you because this is your student experience and your voice that matters.

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How your feedback has influenced change

The videos below show you some examples of how we have listened to your feedback and turned it into positive improvements to your student experience.

Watch: upgrading your facilities

We’re continuing to improve our campus to support your needs, including a new Co-op and refreshed study spaces.

Watch: creating an inclusive campus

Our campus is a place where everyone should feel welcome and supported. Here’s how we are continuing to improve our spaces.

Watch: supporting your health and wellbeing

Your wellbeing is importance to us. We have worked with your Students' Union to develop new schemes to support you.

Watch: navigating cost of living challenges

Working with your Students’ Union, we are continuing to improve access to low-cost products, events, and supplies.

Watch: opportunities to develop and grow

We want to offer you access to various schemes, opportunities, and events that will support growth and wellbeing.

Watch: growing your Surrey community

We want you to feel part of a memorable community. Your Students’ Union has continued to improve your social experiences and venues.

Watch: improving assessment and feedback

We’re working to provide and ensure timely and constructive feedback for your assignments through drop-in sessions and online services.

Watch: enriching learning and teaching

We’re continuously redesigning your curriculums and piloting new teaching and support services to enhance your learning.

Watch: expanding learning services

Our support services need to continue to evolve to ensure that they work for our students.

Watch: investing in student support

We are continuously investing in our support services to give you access to the right information, when you need it.

Watch: preparing you for the world of employment

Preparing you for the world of employability is importance to us, which is why we’re making our services more accessible and practical.

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