Student Success Coaches

Our Student Success Coaches (SSCs) are here to help you thrive academically, personally and professionally – find out how to meet your Coach and how they can help you reach your potential. 

Our team of friendly Coaches are here for you – they come with an understanding of the challenges students typically face and will guide you through the development of new skills, knowledge and aspirations. 

What our coaches offer

  • Personalised coaching: individual learning plans and agreements to maximise your potential.
  • Career pathway discovery: working alongside our Employability and Careers team, we can get you on track towards your dream career.
  • Tailored wellbeing strategies: we collaborate with the Centre for Wellbeing to advise you on lifestyle changes that could aid your studies.
  • Building resilience and personal effectiveness: our workshops and drop-ins will be shaped to give you the skills you need to thrive.
  • Connections to other services and resources: we know who to turn to when you need more specialist support or want to approach self-help in your own time. 

Your Coach may also proactively contact you if we notice that your engagement or attendance levels are dropping, or if one of your academics wants to refer you for a chat. There is no need to worry if this happens – we are here to help you get back on track! You can read more about how we can support you with your engagement.

Who is eligible to access a Coach? 

Our Coaches form part of a pilot scheme being run by the University and therefore are only currently supporting the following students during the 2026/27 academic year: 

  • Accounting and Finance - Level 4 and 5
  • Business Management - Level 4
  • Biomedical Sciences, Veterinary Biosciences, Sport & Exercise Sciences, and Nutrition - Level 4
  • Mechanical and Civil Engineering - Level 4 and 5
  • Computer Science - Level 5

If you are not in one of these groups but would like to access support, please contact your Personal Tutor. We hope to add more groups of students in future phases of the pilot.

Key for levels

  • Level 4 - first year undergraduate
  • Level 5 - second year undergraduate

Meet and contact our Coaches

Mark van der Enden (PhD, MPhil, BA) – Accounting and Finance (Level 5)

Hi, I'm Mark, and I am a highly experienced educator with a wealth of experience across various roles in the Higher Education sector in the UK. 

As a Classical Archaeologist and historian, I have worked and taught in academic roles and maintain an active publication output. 

I have particular expertise in Learning Development in Higher Education, Peer Support and Student Staff Partnership, having worked as learning developer and peer support coordinator at top-ranking Universities in the UK delivering academic skills support to students and designing and facilitating training, workshops and educational enhancement projects for both students and staff.

At Surrey, I have previously worked as a Student Success Coach in the Faculty of Arts, Business and Social Sciences and a Student Success and EDI Officer, developing significant expertise in supporting students from underrepresented communities.

How to contact me

Drop ins and bookable appointments are available for students throughout the week.


 		 Drop-in sessions Bookable appointments
Tuesday 11am - 12pm 2 - 4pm
Wednesday 11am - 12pm 2 - 4pm
Thursday 11am - 12pm 2 - 4pm
Friday   10 - 11am

Book an appointment online now

Marian Momoh - Biomedical Sciences, Veterinary Biosciences, Sport and Exercise Science, Nutrition (Level 4)

Hi, I’m Marian, one of our Student Success Coaches. I have a BSc in Biomedical Sciences and an MSc in Psychology, alongside experience across student support, mentoring, wellbeing services, and Higher Education.

I’m passionate about helping students feel confident, supported and empowered to succeed at university. You can come and talk to me if anything is affecting your studies or university experience, whether that’s staying motivated, setting goals, or navigating challenges that may be affecting your progress.

I’m here to provide a supportive space where we can work together to understand what you need, develop practical strategies and identify the steps that will help you move forward. I can also help you connect with other University services and support where appropriate. Whether you’re facing a particular challenge or simply want to make the most of your time at Surrey, I’m here to support you throughout your university journey.

How to contact me

Contact details will be shared shortly

Feri Titheridge - Biomedical Sciences, Veterinary Biosciences, Sport and Exercise Science, Nutrition (Level 4)

Hi, I'm Feri. I have a BSc in Psychology along with postgraduate qualifications in Mental Health Practice and Children and Young People's Wellbeing Practice. My experience spans wellbeing practice, 1:1 support and research.

As a Student Success Coach, my role is to help you feel supported and make sure you are able to make the most of your time here at university. Whether that's talking through a specific issue, helping you stay on track or building your confidence - anything that might be getting in the way for you. We can meet and work out the next steps together - my aim is for you to leave feeling genuinely listened to and supported.

How to contact me

Contact details will be shared shortly

Daniel Dymott - Accounting and Finance (Level 4)

Hi, I'm Daniel. This year, I'll help you settle into student life and feel confident about what to expect at Surrey. I'll also help you decide what you want from your time at university, academically, personally, and professionally. 

With over ten years' experience of working with learners of different ages, I'm eager to help you develop the skills you need to succeed at Surrey and beyond.

After two years working in student support at Surrey, I'm excited to use my knowledge of how things work here to help guide you through your first year. While an important part of my role is supporting your studies, as your Coach, I'll also work with you to identify and make progress towards your chosen goals.

I'm here to help you in any way I can, whether that's answering a quick question, helping you adjust and feel confident, working towards your personal goals, or exploring a possible career. I look forward to us working together.

How to contact me

Contact details will be shared shortly

Dr Julia Kazana-McCarthy - Business Management (Level 4)

Hi, I'm Julia. I am a certified coach (Diploma in Life & Personal Performance Coaching, The Coaching Academy), trained in Humanistic Counselling at the Gestalt Centre, and hold a PhD in Sociology from the University of Surrey.

I can support you through coaching support, helping you navigate challenges that may affect your university experience. I work with you to understand what matters to you, identify practical steps forward and connect you with the right support when needed. I work closely with colleagues across the University to help ensure you receive appropriate support at the right time.

How to contact me

Contact details will be shared shortly

Alice Reid - Business Management (Level 4)

Hi, I'm Alice. I have a background in supporting students with a range of personal and practical challenges throughout their university experience. I also have experience working within specialist support services, supporting individuals through challenging and complex circumstances.

As a Student Success Coach, I want you to feel heard, validated and supported without judgement. I’m passionate about helping you recognise your own strengths, build your self-confidence and realise your full potential, while creating a space where you feel comfortable being yourself.

How to contact me

Contact details will be shared shortly

PJ Sangalang - Mechanical Engineering & Civil Engineering (Level 4)

Hello, I'm PJ. I’m really excited to help you settle into the first year (and beyond) of student life, and hopefully be someone who can help to get you get the most out of your university experience.

I’m open to talking about how I can do just that and am approachable, so please do contact me if you want to talk about what’s going on for yourselves, and how things have been for you here at the university. I aim to provide a safe space for you as you navigate through university life.

I have a PGDip in Counselling and Psychotherapy and have been practicing professionally since 2024, and accredited since 2026. I have worked with university students through this time. I also have a Master of Arts Degree in Psychology, in social psychology from Canada.

How to contact me

Contact details will be shared shortly

Olly McClean - Mechanical Engineering & Civil Engineering (Level 5)

Hi there! My name is Olly. I hold a First-Class degree in History, coaching qualifications and a Mental Health First Aid certification. 

I have seven years’ experience supporting people across education, sport and social work, including working with students involved in a range of sports societies.

My mission is to create positive, inclusive environments for you to feel supported to learn, grow and achieve your goals. 

I’m excited to get to know you and supporting your development.

How to contact me

Contact details will be shared shortly

Imene Berrouaine - Computer Science (Level 4)

Hi, I'm Imene. I have a PhD in Educational Transitions, with a background in educational sociology and psychology, and over eight years’ experience supporting students in Higher Education. I have worked with both home and international students, supporting them through the different academic, personal and social experiences that can shape university life.

My role is to support you in navigating university and making the most of your experience at Surrey. You can meet with me to talk through anything that may be affecting your studies or your wider university experience, whether that’s adjusting to university life, building confidence, developing your academic skills, managing challenges, finding your sense of belonging, or thinking about your goals and next steps.

I am here to offer a supportive space where you can talk things through, reflect on your experiences, and work out what might help you move forward. Whether you’re finding university challenging, feeling unsure about what comes next, or simply want some support in making the most of your experience, I am here to listen and help.

How to contact me

Contact details will be shared shortly

MySurrey Help

Search MySurrey Help to find useful articles about life at Surrey