Personal tutors
You will be allocated a personal tutor at the start of your first week at University and will normally keep this tutor throughout your studies.
Your personal tutor
Your personal tutor is there to support your academic, personal and professional development throughout your time here. They will refer you to appropriate academic, welfare and support services when necessary. All personal tutors will follow various codes of practice to ensure they are delivering the best possible help to you.
There are many advantages in establishing and maintaining a good relationship with your personal tutor, as the more they get to know you, the better and more targeted the help that they can provide.
In some schools and departments, there are senior tutors who can also provide support for you.
Meeting your tutor
It is usual practice for personal tutors to arrange at least two meetings per year with you, normally in the first two weeks of each academic section. Depending on your course, you may have more meetings with your personal tutor. Check your student handbook for further details.
Should you require more meetings with your personal tutor, these can be arranged. These meetings will follow a structure, with a clear and agreed agenda. A confidential record of personal tutor meetings will be made, and may only be shared in accordance with the University's data protection policies.
Issues affecting your studies
If you are experiencing a significant problem or issue that affects your academic performance, the responsibility for advising you is normally shared between your personal tutor and the programme leader of your course. Your personal tutor retains the primary responsibility for advising you on a personal basis, while your programme leader discusses actions and decisions relating to the course with you.
Changing your personal tutor
You can change your personal tutor. To do this please contact the MySurrey Hive team for more information.