Stag Hill
people
MySurrey Hive
MySurrey Hive is your go-to place for advice, information and support on anything related to your Surrey experience – student life and academic.
MySurrey Hive queue length
Live
Manor Park
people
Overview
We are here to provide support related to any aspect of your life at University, including student life, programme and assessment support.
You can find us on both the Stag Hill and Manor Park campuses, meaning you can drop in no matter where you live or study.
How to find support
The quickest way to get answers to your questions is to search MySurrey Help first.
If you can't find the answers you need, you will find a link to Surrey Support where you can ask us questions and a member of our MySurrey Hive team will get back to you as soon as possible.
MySurrey Help
Search for answers to your questions, 24 hours a day, seven days a week. All articles contain links to Surrey Support if you require more support.
Visit MySurrey HelpPhone us
Give us a call on +44(0)1483 983952, Monday to Friday between 9:30am - 4:30pm.
Book an online appointment
We have a range of times available across all our support services.
Book a slot
MySurrey Hive: Your Guide to accessing our services
An introduction to everything the MySurrey Hive can help you with — this guide shows you how to access Hive services, get support quickly, and feel confident whether you’re popping in, calling, chatting, or raising a case online.
Seasonal opening hours and upcoming closures
MySurrey Hive Stag Hill and Manor Park opening times may be extended or reduced at certain points of the year, including during Welcome Week. We will share these hours here as we release them.
Other dedicated support services
You can contact these services directly, or use MySurrey Help to search for answers to your questions.
- Immediate and emergency support: find out how to access immediate help
- Admissions: please contact our Admissions enquiries team
- Alumni (Forever Surrey): see alumni benefits and contact our Alumni team
- Campus Safety: contact Campus Safety
- Centre for Wellbeing: contact the Centre for Wellbeing
- Graduations: visit our graduation website
- IT Support: visit the IT hub has a range of great resources, live chat, how to guides and information
- Report + Support: visit Report + Support
- Students' Union Support Zone: contact the Support Zone
- Nightline: contact Nightline
Meeting rooms in MySurrey Hive
Our meeting rooms are reserved during the day for professional services to host student support appointments.