MySurrey Hive

MySurrey Hive is your go-to place for advice, information and support on anything related to your Surrey experience – student life and academic. 

We are here to provide support related to any aspect of your life at University, including student life, programme and assessment support.

You can find us on both the Stag Hill and Manor Park campuses, meaning you can drop in no matter where you live or study.

What the MySurrey Hives are for

At MySurrey Hive, you can:

  • Speak to our friendly Hive Assistants for advice and support related to any aspect of your student life
  • Relax and catch up with friends
  • Find study space, booths and a kitchenette with fridge, microwave and filtered boiling water
  • Attend events and workshops
  • Meet specialist Student Support teams via appointments or drop-ins (see appointment booking page below).
Seasonal opening hours

Many of our facilities and services operate with reduced or altered opening times during semester breaks (such as Christmas and Easter), on Bank Holidays and during University closure periods.

Find our latest seasonal opening times

MySurrey Hive Stag Hill and Manor Park opening times may be extended or reduced at certain points of the year, including during Welcome Week. We will share these hours here as we release them.

 

How to find support

The quickest way to get answers to your questions is to search MySurrey Help first. 

If you can't find the answers you need, you will find a link to Surrey Support where you can ask us questions and a member of our MySurrey Hive team will get back to you as soon as possible.

Checklist

MySurrey Help

Search for answers to your questions, 24 hours a day, seven days a week. All articles contain links to Surrey Support if you require more support.

Visit MySurrey Help

Phone us

Give us a call on +44(0)1483 983952, Monday to Friday between 9am - 5pm.

Book an online appointment

We have a range of times available across all our support services.

Book a slot

Visit the MySurrey Hives

MySurrey Hive: Stag Hill

Our friendly Hive Assistants are on hand to help Monday to Friday, 8:30am - 5pm.

MySurrey Hive: Manor Park

Our friendly Hive Assistants are on hand to help Monday to Friday, 8:30am - 5pm, Saturdays 10am - 4pm.

Other dedicated support services

You can contact these services directly, or use MySurrey Help to search for answers to your questions.

Meeting rooms in MySurrey Hive

Our meeting rooms are reserved during the day for professional services to host student support appointments.

To book a room

Watch this space, a booking system is being worked on.

MySurrey Help

Search MySurrey Help to find useful articles about life at Surrey