Centre for Wellbeing
The Centre for Wellbeing is there if you would like to talk through a personal, emotional or psychological issue.
About the service
The Centre for Wellbeing offers a range of pastoral services to ensure that our students feel well and supported throughout their time at the University.
Our services are free and we work in a range of ways to support students. We are a source of advice and guidance on health and wellbeing issues. Support can range from a consultation with a counsellor, to referral to appropriate outside agencies.
A list of self-help resources collated by the Centre for Wellbeing staff is also available for our students.
We are not a clinical service provider, but offer advice and support for mental, emotional and psychological issues, as well as signposting to clinical services. We also do not provide clinical services, like those delivered by NHS services, but we work closely and confidentially with NHS partners in support of individuals with severe and enduring mental health issues.
Location and opening hours
The Centre for Wellbeing is located on the east side of the Stag Hill campus, opposite Millennium House and behind the Duke of Kent building.
The Centre is open Monday to Friday, 8am - 5pm.
How to register and book an appointment
Our registration form is the first step in coming to our service, which includes counsellors and mental health nurses.
You can also email centreforwellbeing@surrey.ac.uk or call 01483 689498 (leave a voicemail if you calling outside of our opening hours) to receive a registration form.
Meet our team
We are a multidisciplinary team experienced in supporting and advising those with a range of mental health, emotional or psychological conditions. Our team is comprised of mental health practitioners and counsellors.
Urgent and emergency support
Campus Safety team (formerly Security)
If you, or someone you know are on campus and require emergency support for severe physical harm including significant self-injury or overdose, call Campus Safety on 3333
If you are experiencing any of the above and are off campus call 999 for emergency services
Emotional or mental health support
In-person support
The Safe Haven service in Guildford is open to anyone experiencing a mental health crisis.
The service is open from 6pm – 11pm, 7 days a week, 365 days a year, and is located on Walnut Tree Close between the Stag Hill campus and Guildford Rail Station.
Call and text helplines
- Mental Health Crisis helpline: Call 0800 915 4644 for 24-hour support for people in Surrey and North East Hampshire experiencing a mental health crisis
- Samaritans: Call 116 123 for a free 24-hour listening service. Whatever you’re going through, you can call them any time
- Shout Crisis Text Line: Text 85258, a free UK text service, providing support for issues such as suicidal thoughts, self-harm, bullying or relationship changes. Available 24-hours a day.
Guildowns University Medical Practice
Call +44 (0)1483 409 309 for a doctor’s appointment if you are registered with Guildowns University Medical Practice.
If you are registered at another local GP surgery, contact details can be found on our Register with a GP page.
Non-emergency health advice and information
Call 111 from any phone to access the NHS 111 service.
Need more help?
MySurrey Help is packed with answers to the most common questions, and Surrey Support is available if you would like to ask a question to one of our support services.