Seasonal service opening times

Key dates

The winter vacation is from 8 December 2025 - 2 January 2026.

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Wellbeing and support

Campus services

Food and drink

Study spaces

Other facilities and services

Wellbeing and support

Centre for Wellbeing

If you are in need of urgent wellbeing support, please contact Campus Safety, visit our wellbeing pages for advice or contact one of the following services:

• Mental Health Crisis Line - NHS helpline and available 24/7.
• Health Assured - a 24/7 helpline and app to support you through any of life's issues or problems.
• Samaritans - a free, confidential listening service. Available 24/7.
• Papyrus HOPELINEUK - a specialist telephone, email and text service giving support, practical advice and information to young people who are feeling unable to cope with life.
• Safe Haven - a Guildford-based mental health drop-in centre for people in crisis. Available 6pm - 11pm daily.

MySurrey Hive (Stag Hill and Manor Park) and our student support services

Thursday 11 December

• MySurrey Hive Stag Hill front desk: CLOSED all day
• Phone lines/live chat: CLOSED all day
• MySurrey Hive Manor Park front desk: open for key and accommodation related queries only
• Both spaces will remain open for studying/socialising as normal, or for pre-booked appointments.

Wednesday 17 December

• MySurrey Hive Stag Hill front desk: CLOSED from 12.30pm
• Phone lines/live chat: CLOSED from 12.30pm
• MySurrey Hive Manor Park front desk: open for key and accommodation related queries only
• Both spaces will remain open for studying/socialising as normal, or for pre-booked appointments.

Thursday 25 December - Sunday 4 January: CLOSED 

If you require urgent support please contact Campus Safety during this time.  

Campus Safety

The Campus Safety team will be available 24/7 as normal. Contact Campus Safety if you need immediate support on campus.

Religious Life and Belief Centre

Wednesday 24 December - Sunday 4 January: CLOSED.

Students' Union

The main Union building will be open over the winter as normal and no change to service provision.

Disability and Neuroinclusion

TBC.

ThriveWell

Campus services

Stag Hill Reception

TBC

Estates and Facilities including maintenance, post and campus logistics

Winter office hours for all Estates related enquiries are 7am to 4pm but phones are transferred to Campus Safety between 4pm and 7am to handle any emergency issues that arise.

Food and drink

Cafe Priestly Road (Manor Park)

Co-op

The Hideout

Hillside Coffee

Hillside Food Court

The Hub on the Park (Surrey Research Park)

Lake Bar

CLOSED

Lakeside Coffee Shop

Lakeside Restaurant

Open until Friday 19 December.  Reservations required.

Manor Park Social 

CLOSED

Pitchside Coffee (Surrey Sports Park)

Stageside Coffee (GSA)

Wates House

Did you know Wates House is about to undergo an exciting refurbishment?

Vet School coffee shop

Young's Kitchen

TBC

Study spaces

Library

Did you know - the Library will reopen 24 hours a day, seven days a week during semester weeks from Monday 1 December?

Other facilities and services

Surrey Sports Park

See opening hours for all Surrey Sports Park facilities.

Stagecoach buses

For the latest timetables throughout the winter vacation:

• Stagecoach website
• Safeguard website
• Arriva website.

South Western Railway

For the latest timetables throughout the winter vacation, visit the South Western Railway or National Rail websites.

Hoods Residential

Open as normal.

Unitemps