We are here for you
If you, or others you care for, are affected by current events a range of support services are available to help you. Details of these services are below.
Travel advice
If you are planning to travel during times of instability or regional crisis, we strongly advise that you check for and follow the latest UK Foreign Office travel advice. If you are travelling by air, you may also want to check with your airline.
If current events are affecting you, I hope this message and the resources we have highlighted may be of some use to you. Please do also look out for others who may be affected, and remind them of the support available if you think that may be helpful.
With all best wishes,
Emma
Emma Rowsell
Chief Student Officer
Support for students
- Our team at the Centre for Wellbeing offer advice and support for mental, emotional and psychological issues, as well as signposting to clinical services.
- Our 25 chaplains and religious life and belief advisers are available to listen confidentially and without judgement.
- Our ThriveWell team offers flexible and non-judgmental support, through one-on-one meetings, workshops, and outreach activities.
- Our One-at-a-Time (OAAT) focused counselling service, enables you to book one appointment at a time, at the time you need it.
- Our confidential 24/7 support helpline, Health Assured, provides out of hours support and is available to you 365 days a year by calling 0800 028 3766.
- If you just need someone to talk to, no pressure, no judgment, no agenda, Surrey Nightline is a confidential, student-run listening service, open during term time 7pm to 7am to support you with whatever’s on your mind.
- Other urgent helplines and centres you can call, text or visit outside of the University are also available to students. Details of these can be found on our website.
Studying and assessment support
- If events in the UK or around the world are affecting you and you are finding it hard to focus on your studies your Personal Tutor / Student Success Coach is here to help.
- If you believe your ability to complete an assessment of any type might be, or has been, adversely affected by extenuating circumstances, you may want to submit a extenuating circumstances request.
Financial and hardship support
- If you need financial assistance, our specialist money advisers are here to help. Students who experience unexpected financial hardship can also apply to one of Surrey’s hardship funds.
- If you have concerns relating to UK visas, our International Advice Team are on hand to help.
