Assistive technology

A range of equipment and software is available to assist with your individual study needs. This section covers assisted listening using MobileConnect and induction loops.

There are two types of assisted listening facilities available at the University, these are induction loops and Sennheiser MobileConnect.

The induction loop systems provide assisted listening by transmitting audio to a hearing aid when in the T position.

The Sennheiser MobileConnect enables assisted listening from your smartphone and is available in a number of locations to allow lectures to be transmitted over Wi-fi in real-time and in high quality to mobile devices and smartphones.

To access a live stream you simply need to download and install the free MobileConnect app (available for iOS and Android) and connect to the appropriate room's assisted listening network on your device.

The system is compatible with:

  • Hearing aids
  • Cochlea implants
  • Headphones.
Locations with assisted listening systems

Sennheiser MobileConnect for assisted listening is available in the following rooms:

  • 03MS01
  • 32MS01
  • 02IFH01
  • 01IFH00
  • LTA
  • LTB
  • LTD
  • LTE
  • LTF
  • LTG
  • LTJ
  • LTL
  • LTM
  • 22AA04
  • 24AA04
  • 40AA03
  • 39AD04
  • 01AC01
  • 02AC01
  • 35AC04
  • AP1-3 
  • 28AP02
  • 07AZ01
  • 01DK02
  • 01DK03
  • Library Training room 1 (Shepard)
  • 15HSM00
  • 16HSM00
  • 17aHSM00
  • 17bHSM00
  • 18aHSM00
  • 18bHSM00
  • 22HSM00
  • 23HSM00
  • 24HSM00
  • 25HSM00

Induction loop systems are installed in the following rooms:

  • 5G seminar rooms 1+2
  • LTD
  • T1VSM00
  • T2VSM00
  • 21BA02.
Using the assisted listening system

To access a live stream you simply need to download and install the free MobileConnect app and connect to the appropriate room's assisted listening network on your device. To download the app click one of the links below.

The app will allow you to listen to the speech re-enforcement and program audio from the room via any assisted listening system you can connect to your device. There is also a demo built into the app which you can test ahead of your visit.

To use the app follow the instructions below:

  1. Once in one of the MobileConnect enabled rooms please connect your device Wi-fi to one of the appropriate mobile connect stations, which will appear as [room name] MobileConnect, e.g. 03MS01 MobileConnect.
  2. On android devices you will need to sign into the network, select “use network as is”
  3. Now open the app from your device, and select the appropriate stream.
  4. You will then be able to adjust the volume of the broadcast using your devices controls, as well as the tone using the personal hearing assistant.
  5. If you require access to the assistive listening system but do not have a compatible device the Learning Spaces Technology team can provide a loan system which can connect to any 3.5mm jack compatible assistive system or can be supplied with a personal induction loop which works with a hearing aids T position. Please contact your event’s organiser to request this equipment.
  6. If you require any assistance please call ext. 9898 / 01483 689898 (select option 2)

Find out more.

Request loan equipment for use during a lecture

If you require loan equipment for use during a lecture please complete the AV Booking Form. Once submitted you will receive an automated confirmation email with a ticket number and details of your request.

Learning support services

There are a range of additional learning services available in the Library.

To find out about the additional learning support that’s available please visit the library's Facilities and services page.

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