Campus card collection

Receiving your campus card is one of the most iconic moments of your welcome experience, and for many it’ll be the first time that you feel truly like a University of Surrey student! 

Therefore, we recommend you collect your campus card as soon as possible

Your campus card is your personalised ID to prove that you are a proud Surrey student, but it also gets you access to the Library and other campus spaces, plus unlocks discounts in a range of stores and retailers. 

Important: who should attend campus card collection

UK, Irish and International students

All new students should collect their campus card as soon as possible when arriving on campus. 

Follow the instructions below to prepare and find out how and when you can collect your card.

Non-UK/Irish students

This is the final step in your registration! You will collect your card when you attend main registration. When this will be will depend on when you completed online registration AND the photo for your campus card is approved.

Please read the information below.

Postgraduate research students

You will complete your registration in MySurrey Hive Stag Hill, and therefore receive your card as part of this process. Therefore, please follow instructions on how to register in the emails sent before your start date.

Students studying Medicine

You will receive specific instructions via email for your campus card collection. Please complete Online Registration as normal.

Surrey International Study Centre (SISC) students

You will receive your card from the SISC team, who will provide further communications on how to do this.

How to prepare for campus card collection

Collecting your card is a quick, simple process.

What happens at campus card collection?

You will be asked to show your ID and we will hand you your card. 

If you do not collect your campus card

You will need your campus card to access the Library and other study spaces and sit exams, so it’s vital that you pick it up when you start to avoid encountering problems later. 

Ensure you have read through all the information on this page

All the key information can be found here, including the identification that you must bring with you.

Complete your online registration

You must do this before collecting your campus card.

Complete your online registration

Find your identification

We require some identification when you collect your card. Please bring one of the following:

  • Passport
  • Birth certificate
  • National ID card
  • UK photo driving licence.

Please note that we can only accept original ID copies – photocopies or scans will not be accepted.

Attend campus card collection

When you can collect your campus card will depend on when you completed online registration AND the photo for your campus card is approved. You will know when your campus card photo has been approved as you will receive an email confirmation.

Exchange students

Please note that your card will not be issued when you collect your accommodation keys - please follow the instructions below for collection from Monday 21 September.

Campus card collection opening hours

Photo approval date and time (all UK time) Where are you living from Welcome Week? When you can collect your card Where you can collect your card
Before 11:59pm on Thursday 10 September 2026 Living in University of Surrey Halls Saturday 19 or Sunday 20 September Your card will be given to you when you collect your accommodation key – please follow your accommodation pre-arrival instructions.
From Monday 21 September

MySurrey Hive, Stag Hill campus (Stag Hill residents)

 

MySurrey Hive, Manor Park campus (Manor Park residents)

Living outside of University of Surrey Halls From Saturday 19 September MySurrey Hive, Stag Hill campus
Between 11:59pm Thursday 10 September - 11:59pm Tuesday 24 September 2026 All locations From Monday 5 October MySurrey Hive, Stag Hill campus
After 11:59pm Tuesday 24 September 2026 Please follow instructions sent to you via email after completing your online registration.