Online registration

We are required to make sure all our students are eligible to study in the UK. We’re asking for UK and Irish nationals to upload documents as part of online registration, which will be stored securely on your student record. 

To show your right to study, you will be required to upload one of the following documents: 

• UK or Republic of Ireland passport – specifically the photo page where nationality is shown. Please upload a clear copy, with none of the important information obscured
• Irish national identity card
• Birth certificate or certificate of citizenship (if you are British but do not hold a passport).

Unfortunately, we cannot accept a driving licence as evidence of your eligibility to study. 

In the Passport and Visa section of online registration please complete the following steps:

• Passport: Upload a clear colour copy of the photo page from your current passport. The image should be on a clear background and show all biometric information.
  
  If you do not hold a passport, please contact the Immigration Compliance Team via the online registration system to check your options.

• Visa: If you have already obtained the visa that you will be using for study, please upload a share code so that we can verify your immigration status ahead of in person registration. 
  
  If you have not yet obtained the visa that you will use for study, you can complete online registration without providing the share code. After you receive your visa, you will then be able to login to Surrey Self-Service and upload it in the Registration section of your account. 

  Please note that students will not normally be permitted to complete in-person registration until a share code has been provided, so we recommend doing this in advance.

You must then make sure that you bring your passport and any physical visa documents with you to registration for verification. 

Once you have successfully completed your online registration, you will receive an email called “Confirmation of registration”. This means your registration and enrolment are complete. 

You should either print or save this email to your phone for future reference and use. 

When you arrive on campus, you will need to collect your campus card – information about this is available on the Campus Card Collection page.

Once you have successfully completed your online registration, you will receive an email called “Confirmation of pre-registration", which means you’ve completed the first step of your registration and enrollment. 

You should either print or save this email to your phone and bring it with you to main registration as this will help to keep the process as smooth and speedy as possible. 

The next step is to attend main registration (in-person) when you arrive on campus, where our staff will complete further checks, including any relevant visa documentation, and give you your campus card 

Your registration is complete - you do not need to attend main registration or collect a campus card.

If you did wish to create a card and are planning on visiting our Stag Hill campus at any time, you can request one from the Library using an online form. Please note, cards cannot be posted and can only be collected in-person.

All new health sciences students must complete the following forms prior to their arrival at the University:

• Occupational health form
• Online DBS application
• Online locality questionnaire.

You will have received an email from the University asking you to complete these forms. If you’ve not received this please email Admissions.

As a current student of the University you need to re-register for your course. You should have already received details of the process by email, but if you have not yet re-registered please visit Surrey Self-Service.

Log in using your University username and password to complete the process.

Please note that the University's general regulations require all students to re-register at the beginning of each academic year. If you are having difficulty logging in, please email the IT Service Desk.

For any other query, please choose ‘ASK Surrey’ from the menu on Surrey Self-Service.

Your IT account will be automatically created after successfully completing online registration. The username and password you used to set up registration will be the same ones you need to access your IT account, so take note of both somewhere safe. 

Please wait 24 – 48 hours after successfully completing online registration before logging into your IT account. 

You will need to set up security features and self-service password reset on your IT account before you can fully access University emails, download our MySurrey App on your phone and access IT services and systems. 

Access and protect your IT account

You can also find further support with your IT account or password on the IT pages of the MySurrey website. 

We have collated a range of useful guides and frequently asked questions on MySurrey Help. Browse these articles first if you require assistance as you may find the answer immediately.