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If you have previously submitted a maintenance request or reported a problem to us via the Estates and Facilities Helpdesk system, you can track the progress of your request or cancel it by logging back into the system and clicking on “View existing fault / Service Requests”.

Our Helpdesk system will work better for you if you access it from within a private browsing window. So, for example, if you are using Microsoft Edge, click on the three dots on top right of screen and select “New InPrivate window”; or from Google Chrome select is “New Incognito window and then access the Helpdesk System.

More information is available on our Repairs in halls page.

Wed, 08/05/2026 - 14:49 You can track the progress of your request or cancel it by logging back into the system and clicking on “View existing fault / Service Requests” KA-03016 100 Accommodation Living in on-campus accommodation Report a problem Published