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If you have any issues with Student Finance that you cannot resolve yourself, the Student Money Team can phone Student Finance England (SFE) on your behalf. You will need to provide SFE with permission for the Student Money Team to access your account. When you contact the Student Money Team with your query, they can provide you with information on how to do this.
To contact the team, please book an appointment or contact them via the MySurrey Hive team via Surrey Support and select "Money and Finance" as your enquiry topic.
The Student Money Team can phone the SFE on your behalf, but you will need to notify the SFE that you give permission for them to access your account KA-02804 100 Money and finance Loans and Student Finance Published