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If there is no change on the screen when you tap your card, please try a different multifunctional device (MFD). If there is still no change, the card needs replacing. Cards can be requested by filling in the online request form.
If a message comes up when you swipe, it could be that you are using a card which is disabled as you have had a replacement. You will need to use your current card (note: you need to wait a day before a new or replacement card works on the MFDs).
If you’re using your current campus card and an error message appears it might be caused by a variety of issues. Please contact the IT team via Surrey Support for further support.
If you’re using your current campus card and an error message appears it might be caused by a variety of issues. KA-02098 100 IT Printing and scanning Student life Campus cards Published