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If you have submitted a work request this gives permission to the Maintenance team access to your accommodation to assess and carry out a repair.
If the Estates and Facilities team needs access to your room they will notify you with a minimum of 24 hours’ notice, unless this is an emergency, such as a gas leak.
You may be present when a member of the Estates and Facilities team comes to do maintenance in your room. To do so, please contact them by email, explaining you would like to be present: efmenquiries@surrey.ac.uk.
The University reserves the right to enter your accommodation if we have reasonable grounds to suspect that there is a breach of the conditions of residence or are concerned for the welfare of any resident.
Team members from Maintenance, Estates and Facilities and the University may require access your accommodation when necessary. KA-01058 100 Accommodation Living in on-campus accommodation Rules of residences Published