If your payment for your accommodation fees via the e-payment gateway was successful you should receive an automated confirmation email of your transaction with a reference number starting “ACCT”. Please note this email may not be immediate and could take a few hours before reaching your inbox.
The e-payment website does not update in live time. It will take approximately two working days for any payments to be reflected on the e-payment website. Once your account is clear you will not be able to login to the e-payment website.
If using Flywire, once you have made a payment for your accommodation fees, a receipt will be emailed directly to you via the email address that you provided when making the payment. This will be in the form of a 'payment delivered' email. This will contain a tracking link that will take you to the payment confirmation page on Flywire and will act as your main receipt. This process is run and managed by Flywire.
You can view all of our Accommodation Fee FAQs on MySurrey Help. If your payment via the was successful you will receive an automated confirmation email confirming your transaction KA-02982 100 Money and finance Paying accommodation fees Published